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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Hilton is a world-renowned leader in the hospitality industry with a rich history dating back to 1919. For almost a century, Hilton has established itself as a beacon of innovation, quality, and success in the lodging sector. The company offers a wide array of accommodation options, ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-range hotels. Catering to both business and leisure travelers, Hilton provides top-notch accommodations, exceptional service, modern amenities, and a commitment to affordability across its global locations. At the heart of Hilton's success is the dedication of its Team Members who embody the company's... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years experience in hospitality or front desk operations
- proven leadership experience
- excellent communication skills
- ability to multitask and adapt in a fast-paced environment
- strong problem-solving capabilities
- availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in front desk or customer service roles
- strong leadership and interpersonal skills
- excellent communication abilities
- ability to manage and motivate a team
- problem-solving skills
- familiarity with hotel management software
Job Duties
- Controls the front desk operations
- supplies customer service, advice, and leadership to guarantee a consistent guest experience
- distributes assignments and gives precise directions to team members on their roles
- watches lobby traffic to make staffing changes as needed
- resolves customer complaints
- coordinates, oversees, plans, and helps with the assessment of the workforce
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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