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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Hilton is an internationally recognized leader in the hospitality industry with a storied history dating back to 1919. Known for its high standards in hotel management, Hilton operates a diverse portfolio of lodging options including luxurious full-service hotels and resorts, extended-stay suites, and mid-range hotels, catering to both business and leisure travelers. The company has garnered a reputation for exceptional service, top-notch accommodations, and a steadfast commitment to delivering memorable guest experiences worldwide. Hilton's continued success stems from its firm dedication to its Vision, Mission, and Values, which emphasize hospitality, integrity, leadership, teamwork, ownership, and a timely response to the... Show More
Job Requirements
- High school diploma or equivalent
- proven experience in front desk or hospitality roles
- strong interpersonal and communication skills
- ability to lead and manage a team
- problem-solving aptitude
- flexibility to work various shifts including nights, weekends, and holidays
- proficiency with hotel management software
- adaptability to changing environments
Job Qualifications
- Proven experience in hospitality or hotel front desk supervision
- strong leadership and team management skills
- excellent customer service and communication abilities
- problem-solving and conflict resolution skills
- ability to work in a fast-paced environment
- familiarity with hotel management software
- high school diploma or equivalent, further education in hospitality preferred
Job Duties
- Controls the front desk operations
- supplies customer service, advice, and leadership to guarantee a consistent guest experience
- distributes assignments and gives precise directions to team members on their roles
- watches lobby traffic to make staffing changes as needed
- resolves customer complaints
- coordinates, oversees, plans, and helps with the assessment of the workforce
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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