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Hotel Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,400.00 - $70,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Daily Pay
401k
Paid training
Paid PTO
Referral program
Employee Discounts

Job Description

Marriott International is a globally recognized hospitality company known for its diverse portfolio of hotels and lodging facilities that cater to business and leisure travelers alike. Their properties are committed to delivering high-quality service, comfort, and memorable guest experiences. The Marriott brand represents excellence in customer service and hospitality innovation, with locations across numerous cities including Ankeny and Ames where this opportunity is available. Marriott's dedication to employee development, guest satisfaction, and community engagement forms the foundation of its success and reputation within the industry.

This role is for a local Sales Manager position within a Marriott property loca... Show More

Job Requirements

  • Must have hotel sales experience
  • Must have valid driver's license and proof of insurability
  • Ability to perform physical demands of the job including standing, walking, lifting up to 50 pounds
  • Ability to conduct sales calls in person and outside the office majority of the work week
  • Must follow safety and performance standards
  • Must maintain professional image and report to work as scheduled

Job Qualifications

  • Associate's degree (AA) or equivalent from a two-year college or technical school
  • One to two years related experience and/or training in hotel sales
  • Proven ability to meet or exceed sales goals
  • Excellent communication and interpersonal skills
  • Proficiency in sales and customer relationship management software
  • Valid driver's license and proof of insurability
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills

Job Duties

  • Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services
  • Makes solicitation calls to potential new accounts and perform outside sales calls the majority of the work week (over 50%)
  • Responds to inquiries from customers, prospects, other hotels and the corporate office
  • Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers
  • Informs other departments of upcoming events and works with them to ensure proper planning throughout the property
  • Maintains and uses the accounts tracing system/database and customer account files to generate future business
  • Follows company credit and deposit policies when booking business
  • Prepares sales reports and records sales calls and activities as required
  • Monitors guest satisfaction through follow-up surveys, thank you cards and calls
  • Participates in industry and civic organizations to promote business opportunities
  • Tracks activities of the competition and the market and the hotel's position in the market
  • Participates in sales department meetings and weekly management meetings
  • Plans and participates in sales blitzes and outside after hours functions including chamber outings
  • Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy
  • Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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