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Hotel Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,304.00
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Work Schedule

Weekend Shifts
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Benefits

401(k)
401(k) matching
AD&D insurance
Dental Insurance
Employee assistance program
employee discount
flexible schedule
Health Insurance
Health savings account
Life insurance
Paid Time Off
Paid training
Parental leave
Referral program
Retirement Plan
Vision Insurance

Job Description

TMC Hospitality is a dynamic hotel development and management company established in 2016 by Philip Bates as an innovative branch of the larger TMC Group. This company stands out in the hospitality industry for its forward-thinking approach aimed at transforming traditional hospitality services into memorable and meaningful experiences. TMC Hospitality's mission centers on strategic development, investment, and brand creation, delivering unique concepts designed to meet the evolving needs and desires of modern travelers. TMC Hospitality operates two distinctive hotel brands, Bode and Drift, alongside Buttonwood Farm & Winery. Each brand is dedicated to redefining travel and hospitality with a focus... Show More

Job Requirements

  • Front desk and/or housekeeping leadership experience
  • Food Handler certification or willingness to obtain
  • Ability to work full time including weekends, holidays, and varied shifts
  • Strong communication and interpersonal skills
  • Ability to multitask and manage priorities effectively
  • Detail-oriented and highly organized
  • Physical stamina to be on feet for extended periods
  • Willingness to step in and assist operationally when required

Job Qualifications

  • Front Desk and/or Housekeeping leadership experience
  • Strong communication and people-management skills
  • Comfortable juggling priorities in a fast-paced environment
  • Detail-oriented, organized, and calm under pressure
  • Ability to be on your feet for extended periods and step in where needed
  • Food Handler certification or willingness to obtain
  • Proven ability to lead and develop a team
  • Experience with hotel operations management

Job Duties

  • Lead day-to-day operations for Front Desk, Housekeeping, and Maintenance
  • Ensure front desk operations are welcoming, efficient, and guest-focused
  • Partner with the General Manager on staffing plans, scheduling, and performance
  • Maintain high standards for rooms, public spaces, and service delivery
  • Monitor guest feedback, resolve concerns with care, and drive continuous improvement
  • Hire, train, coach, and develop department leaders and team members
  • Use reports, KPIs, and operational insight to identify opportunities and solve problems
  • Ensure compliance with safety, security, and regulatory requirements
  • Collaborate cross-functionally with other departments to support overall hotel success

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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