Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,000.00 - $42,000.00
Work Schedule
On-call
Weekend Shifts
Benefits
generous PTO
Travel perks
Comprehensive Healthcare
Incentives
recognition programs
Professional Development
Paid holidays
Job Description
Sandpiper Hospitality (SH) is a dynamic and rapidly expanding company within the extended stay hotel market, recognized for its commitment to operational excellence and remarkable growth trajectory. Known for delivering exceptional guest experiences, Sandpiper Hospitality strategically positions itself as a leader in the hospitality industry by providing quality accommodations and innovative services that cater to the needs of travelers seeking longer-term stays. The company values a strong culture built on core principles that emphasize teamwork, professionalism, and a commitment to 'Play To Win,' fostering an environment where associates are empowered and motivated to excel. Sandpiper Hospitality's operational philosophy centers around... Show More
Job Requirements
- Mandatory requirement to live on site or within 30 minutes of the hotel when on call
- Exceptional leadership, communication, analytical, and problem-solving skills
- Compliance with Sandpiper's Fraternization Policy
- Ability to manage a diverse team including hiring, discipline, and terminations
- Availability for overnight on-call shifts and weekend operations from Wednesday through Sunday
- Capability to assume General Manager's full responsibilities in their absence
Job Qualifications
- Exceptional leadership skills
- Strong communication skills
- Analytical and problem-solving skills
- Proven experience in a management role in the hospitality industry
- Significant supervisory and personnel management responsibilities
- Experience managing operations within major hotel brands such as Choice, IHG, Marriott
- Experience with budgeting, financial management, or project management
Job Duties
- Manages and has direct responsibility for the Front Desk team including hiring, discipline, terminations, schedule-writing, training, mentoring, and conducting annual personnel performance appraisals for all direct reports
- Customarily and regularly directs the work of all front desk, housekeeping, and maintenance employees during weekend shifts and other times when the General Manager is not on the premises
- Assists the General Manager in monitoring cash management and in-house balances and contributes to budgetary control measures including labor, expense, and inventory
- Reviews and approves property payroll for all direct reports
- Ensures the highest standards of customer service by routinely meeting with guests to solicit feedback, monitoring social media, and ensuring prompt resolution of issues
- Ensures security needs of guests, staff, and property are met
- Ensures all front desk operations, overnight on-call shifts, and property procedures comply with Sandpiper and brand standards
- Provides necessary relief or backup duties for front desk, housekeeping, etc., to ensure optimum operation
- Aids and contributes to sales prospecting efforts to maximize hotel revenues and profits
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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