Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $183,000.00 - $252,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Bonuses
Stock package
Employee Discounts
Job Description
The Ritz-Carlton Naples is an exquisite luxury hotel located in the vibrant city of Naples, Florida. Part of the prestigious Ritz-Carlton brand portfolio under Marriott International, this property is renowned for delivering exceptional guest experiences through its timeless commitment to luxury, service excellence, and elegance. Immersed in a picturesque setting at 280 Vanderbilt Beach Road, the hotel offers a serene destination for travelers seeking refined accommodations, world-class amenities, and unparalleled hospitality. The Ritz-Carlton Naples is part of a global network of award-winning properties where the blend of culture, talent, and experience among associates drives success and fosters an inclusive, welcoming... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
- 8 years’ experience in management operations, sales and marketing, or related professional area
- or 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major
- 6 years’ experience in management operations, sales and marketing, or related professional area
- strong leadership skills
- excellent financial management abilities
- experience in luxury hospitality environment
- ability to develop and execute operational strategies
- strong problem-solving skills
- effective communication skills
- commitment to guest service excellence
Job Qualifications
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related field
- 8 years experience in management operations, sales or marketing
- or 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related field
- 6 years experience in management operations, sales or marketing
- proven leadership capabilities in hospitality management
- strong operational and financial acumen
- effective communication and interpersonal skills
- strategic planning and execution experience
- ability to manage cross-departmental teams
- commitment to brand service standards and guest satisfaction
Job Duties
- Manages profitability and departmental budgets
- ensures operational areas foster a positive guest experience
- reviews financial reports for budget performance
- manages capital expenditure funds according to service strategy
- works with direct reports to improve financial performance
- maintains profit margins while preserving guest and employee satisfaction
- analyzes operational challenges and develops solutions
- coaches team on managing occupancy, wages, and expenses
- reviews wage reports and holds team accountable
- develops and executes operational strategies aligned with brand goals
- makes key decisions towards achievement of property goals
- strives to improve service performance
- communicates operational goals consistently
- implements brand and regional business initiatives
- ensures service strategy elements produce desired results
- regularly tours property engaging with employees and guests
- establishes vision for service delivery
- champions brand’s service vision and leadership alignment
- ensures fair and equitable treatment of employees
- observes employee service behaviors and provides feedback
- hires management team members with strong expertise and leadership
- conducts performance appraisals
- addresses employee concerns with open-door policy
- fosters employee commitment and models desired service behaviors
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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