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Job Overview
Employment Type
Compensation
Work Schedule
Benefits
Job Description
Guest Service Manager
Hands on leadership role responsible for overseeing all Front Desk operations to ensure a stellar guest experience. At our 70-room property, the GSM serves as a member of our management team, balancing administrative duties with active presence in the lobby and front desk to mentor staff and personally engage with guests.
Team Leadership - Hire, train, and schedule all front desk staff, including Guest Service Agents and Night Auditors.
Operational Excellence - Oversee the check-in/check-out process, ensuring all service standards are met.
Guest Relations - Act as the pri...
Show MoreJob Qualifications
Education
High School Diploma or GED
Preferred
Experience
Mid Level (3-7 years)
Languages
English
Job Location
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