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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $16.50
Work Schedule
Standard Hours
Benefits
Insurance enrollment from day 1
Paid Time Off from day 1
Holiday pay from day 1
401(k) enrollment after 30 days
Hotel and travel discounts
Professional Development
promotion opportunities
Job Description
First Hospitality is a dynamic hotel development, investment, and management company based in Chicago. Established in 1985, the company has grown into a forward-thinking leader in the hospitality industry, known for its strategic vision to create value through excellence and innovation. First Hospitality is committed to maintaining a diverse and inclusive workforce where employees' differences are respected and valued, helping the company meet the diverse needs of its customers. The company's culture emphasizes collaboration, flexibility, and fairness, creating an environment that supports employee growth and success. As an equal opportunity employer, First Hospitality is dedicated to attracting and retaining high-performing... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- Ability to work 8+ hours per day
- Stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Ability to speak, read, and write in primary language(s) used in the workplace
- Previous experience in hospitality or housekeeping preferred
- Strong attention to detail and time management skills
- Ability to work independently and as part of a team
- Professional demeanor and commitment to guest satisfaction
Job Duties
- Clean and style hotel rooms and public areas efficiently to brand expectations and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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