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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $22.50
Work Schedule
Standard Hours
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
DailyPay
401k
Paid training
Paid PTO
Employee Discounts
Job Description
Kinseth Hotel Corporation (KHC) is a well-established hospitality company that manages a diverse portfolio of hotels and restaurants, providing guests with exceptional service and memorable experiences. Known for its commitment to quality and guest satisfaction, KHC operates within the hotel and hospitality industry, offering a range of job opportunities that emphasize professional growth, customer care, and operational excellence. With a focus on creating a welcoming environment, KHC ensures that guests receive attentive service from check-in to check-out, supported by a dedicated team that values collaboration and continuous improvement.
The Front Desk Manager role at Kinseth Hotel Corporation is a piv... Show More
The Front Desk Manager role at Kinseth Hotel Corporation is a piv... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or hotel front desk experience
- Ability to supervise up to 15 employees
- Strong organizational and multitasking skills
- Excellent communication skills
- Ability to stand and walk for extended periods
- Capability to lift or move up to 50 pounds occasionally
- Knowledge of front desk procedures and reservation systems
- Compliance with KHC dress code and safety policies
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk operations or hospitality management
- Strong leadership and supervisory skills
- Excellent communication and interpersonal abilities
- Proficiency with reservation and front desk management systems
- Knowledge of cash handling and credit card procedures
- Ability to handle guest complaints and resolve conflicts professionally
- Basic understanding of hotel safety and emergency procedures
- Ability to prepare and analyze sales and financial reports
- Capability to train and manage staff effectively
Job Duties
- Hire, train, schedule, assign duties and shifts to front desk workers
- Observe performances to ensure adherence to KHC policies and franchise operating procedures
- Communicate and cooperate with other department heads for coordination and guest complaint resolution
- Answer inquiries related to property policies, services, and guest concerns
- Develop and maintain guest information files about the property and local attractions
- Manage the reservation system including inventory, rates, security, and group reservations
- Ensure staff follow cash and credit card handling procedures
- Greet guests warmly, register and assign rooms, and ensure proper payment methods and credit policies are applied
- Enforce safety procedures and maintain guest privacy and key security
- Patrol public areas, investigate disturbances, and resolve conflicts
- Monitor night audit accuracy, assess open balances, and prepare weekly and monthly financial reports
- Ensure 100% front desk coverage and cover shifts as needed including audit duties
- Train, oversee, and cover Van Driver and Housemen positions when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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