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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Professional development opportunities
Employee Discounts
Job Description
Our client is a prestigious hotel firm dedicated to providing exceptional hospitality services and memorable guest experiences. This company embraces innovation and excellence in hotel management, maintaining a strong commitment to quality and customer satisfaction. Known for its elegant accommodations and superb amenities, the establishment serves a diverse clientele including business travelers, tourists, and event organizers. As a pivotal player in the hospitality sector, the hotel is continuously striving to enhance its operational efficiency and boost its market reputation through dynamic leadership and strategic management.
The role of Hotel Manager at this esteemed hotel offers a unique opportunit... Show More
The role of Hotel Manager at this esteemed hotel offers a unique opportunit... Show More
Job Requirements
- Degree in business administration, hotel or hospitality management or relevant field
- proven experience as hotel manager or relevant role with a minimum of 5 years
- fluency in Spanish
- working knowledge of MS Office
- excellent customer service skills
- understanding of all hotel management best practices and relevant laws and guidelines
- ability to multi-task and work well under pressure
- outstanding leadership skills
Job Qualifications
- Proven experience as hotel manager or relevant role
- fluency in English and Spanish
- understanding of all hotel management best practices and relevant laws and guidelines
- working knowledge of MS Office
- knowledge of hotel management software (PMS) is an advantage
- excellent customer service skills as well as a business mindset
- demonstrable aptitude in decision-making and problem-solving
- reliable with an ability to multi-task and work well under pressure
- outstanding leadership skills and great attention to detail
- degree in business administration, hotel or hospitality management or relevant field
Job Duties
- Supervise work at all levels including receptionists, maids, office employees and set clear objectives
- plan activities and allocate responsibilities to achieve the most efficient operating model
- manage budgets and expenses, analyze and interpret financial information and monitor sales and profits
- develop and implement an intuitive and efficient marketing strategy to promote the hotel's services
- communicate with customers when appropriate, welcome them in the facilities, address their complaints, find solutions to problems and offer information
- deal with maintenance issues, shortages in staff or equipment, renovations
- collaborate with external parties such as suppliers, travel agencies, event and conference planners
- inspect facilities regularly and enforce strict compliance with health and safety standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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