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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.10
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Join our team and experience endless career possibilities with a leading hotel casino resort complex that prides itself on delivering superior guest service and cultivating a supportive and dynamic work environment. This establishment is known for its commitment to excellence in hospitality, combining luxury accommodations with exciting gaming and entertainment options to create an unparalleled guest experience. The hotel casino resort offers a vibrant workplace where employees are valued and encouraged to grow their careers through ongoing training and career advancement opportunities. With a competitive starting wage of $17.10 per hour, this role offers an excellent entry point for those... Show More
Job Requirements
- Two to four years of hospitality experience at a hotel casino resort complex
- strong organizational skills
- managerial skills
- communications skills
- working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint)
- ability to input and access information in property management, computers, and point of sales systems
- ability to work various shifts including weekends and holidays
- able to withstand prolonged standing
Job Qualifications
- Two to four years of hospitality experience in a hotel casino resort complex
- strong organizational skills
- excellent managerial skills
- effective communication skills
- proficiency in Microsoft Office including Excel, Word, Outlook, and PowerPoint
- ability to operate property management systems and point of sales systems
- experience in financial controls and bookkeeping
- ability to work flexible shifts including weekends and holidays
- excellent interpersonal skills
- ability to foster a supportive and enabling team environment
Job Duties
- Oversees guest check-in and check-out processes
- manages room reservations and confirmations
- verifies guest payments and issues room keys
- coordinates with housekeeping and maintenance for guest requests
- provides training and support to front desk clerks
- maintains front desk supplies and equipment
- controls guest access to safe deposit boxes
- tracks and posts food, liquor, and telephone charges
- conducts nightly financial audits and balances accounts
- records and refers guest comments and complaints to management
- ensures staff adherence to front desk operational procedures and financial controls
- processes Players Club applications and issues Players Cards
- promotes superior guest service and fosters team environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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