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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $18.90
Work Schedule
Standard Hours
Benefits
career growth
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
The Rogers Embassy Suites, located at 3303 Pinnacle Hills Pkwy in Rogers, Arkansas, is part of the esteemed Atrium Hospitality group, known for delivering exceptional guest experiences through its dedication to service excellence and operational innovation. Atrium Hospitality is a prominent hotel management company with a strong commitment to fostering an inclusive culture that values respect, perseverance, innovation, teamwork, and outstanding service. This establishment offers a welcoming stay with comprehensive amenities, catering to business and leisure travelers alike in a vibrant and growing city environment. The hotel is a full-time employer, offering a competitive salary range from $18.00 to $18.90... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service and leadership roles
- Ability to communicate effectively with guests and staff
- Detail-oriented and organized approach to tasks
- Proficient with hotel systems and technology
- Ability to lift 50 lbs and stay on feet during shifts
Job Qualifications
- Customer service experience
- Leadership experience
- Strong communication skills
- Detail-oriented
- Organized
- Tech confident
Job Duties
- Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between
- Coach, train, and motivate front desk associates
- Handle guest concerns with grace, urgency, and a can-do attitude
- Monitor cash handling, shift reports, and compliance with brand and safety standards
- Jump in wherever needed, including answering phones, updating the reader board, and helping with VIP arrivals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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