Hotel Front Desk Agent

Austin, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Paid holidays

Flexible PTO

vacation

Birthday pay

Paid time off for community involvement

Health Insurance

IRA Match Program

Mental health and wellness program

Employee development program

discounted hotel stays

Job Description

Pathfinder Hospitality is a renowned hospitality management company dedicated to delivering exceptional guest experiences. With a firm commitment to excellence, Pathfinder Hospitality operates hotels that embody the core value of Platinum Service, which means going beyond guest expectations and doing unto others better than they could have ever imagined. Hospitality is deeply ingrained in Pathfinder's culture and business philosophy, making it a standout leader in the hospitality industry. Known for their innovative approaches and deep commitment to core values like accountability, collaboration, empowerment, and passion, Pathfinder Hospitality fosters a positive work environment that prioritizes both guest satisfaction and employee growth.
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Job Requirements

Customer service experience is essential
Excellent communication and interpersonal skills
Positive and friendly attitude
Strong problem-solving skills
Proficiency in computer skills
Ability to work weekends and holidays
Comfortable assisting in hotel sales and marketing efforts

Job Qualifications

Customer service experience
Excellent communication and interpersonal skills
Strong problem-solving skills
Proficiency in computer skills
Ability to multitask
Knowledge of local area is helpful
Comfortable assisting in hotel sales and marketing efforts

Job Duties

Serve as a hotel brand ambassador
Warmly greet guests at check-in and check-out
Process guest payments and reservations
Respond to guest inquiries and resolve concerns
Maintain accurate guest registration records and room assignments
Promote and upsell hotel rooms and amenities
Maintain a professional appearance
Contribute to a friendly and supportive team environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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