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Baker's Crust

Host/Hostess

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

Customer discount
Paid Time Off
Employee Meals

Job Description

The position of Host/Hostess is a vital role within the hospitality industry, specifically in a restaurant environment that values teamwork, high-volume service, and delivering exceptional dining experiences. Working at the forefront of guest interaction, the host or hostess acts as the welcoming face of the establishment, ensuring that every guest feels invited and comfortable from the moment they step through the door. This role is integral to maintaining smooth restaurant operations, managing guest flow, and setting the tone for an enjoyable visit. This position typically takes place in a fast-paced and dynamic atmosphere where the ability to multitask, communicate clearly,... Show More

Job Requirements

  • Must be at least 16 years of age
  • high school diploma or GED preferred
  • minimum of 6 months of customer service, retail sales, or food service experience preferred
  • demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to bend, lift, and stand to perform normal job functions
  • ability to speak, read and comprehend instructions, as well as converse comfortably with guests in English

Job Qualifications

  • High school diploma or GED preferred
  • minimum of 6 months of customer service, retail sales, or food service experience preferred
  • demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to speak, read and comprehend instructions, as well as converse comfortably with guests in English

Job Duties

  • Greeting guests in a friendly and inviting manner
  • engaging in friendly conversation as you seat guests in a timely fashion
  • managing restaurant waiting list during high volume
  • accurately seat guests according to wait times and special needs
  • maintaining the entry area, host stand and menus
  • assisting service and bar staff
  • communicating with staff and management to ensure that guest's expectations are exceeded
  • clearing, cleaning and resetting tables to ensure they are ready for the next guest
  • always sincerely thanking guests as they leave and inviting them to return
  • completing side work and any additional projects at the discretion of management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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