Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
traditional and Roth 401(k) plan
Paid Time Off
Employee assistance program
Commuter Benefits
Job Description
THE ONE GROUP is a global leader in the vibrant dining industry, renowned for creating exceptional and immersive dining experiences. With a brand presence that spans across multiple cities and countries, the company is dedicated to delivering unparalleled hospitality through its collection of stylish and innovative restaurants. As a publicly-traded company, THE ONE GROUP combines a passion for culinary excellence with a commitment to providing outstanding guest service in dynamic environments. The company prides itself on fostering a culture of inclusivity, professional growth, and employee well-being. If you are looking to be part of a team that values creativity, energy,... Show More
Job Requirements
- Outgoing and engaging personality with a passion for hospitality
- Strong multi-tasking and organizational skills in a fast-paced setting
- Ability to stand for long periods of time and lift trays when needed
- Experience with OpenTable or similar reservation systems preferred
- Ability to work nights weekends and holidays
- Previous host or hospitality experience in a high-volume restaurant preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer-facing role preferred
- Familiarity with OpenTable or similar reservation software preferred
- Strong communication and interpersonal skills
- Ability to multitask and work well under pressure
- Professional appearance and demeanor
Job Duties
- Warmly greet and welcome guests upon arrival ensuring a positive first impression
- Manage OpenTable reservations and coordinate seating to optimize service flow
- Assist guests with special seating requests whenever possible
- Communicate table availability and wait times to guests in a professional manner
- Provide menus and introduce guests to their server upon seating
- Maintain a clean and organized host stand and menu area
- Answer incoming phone calls provide information and handle reservation inquiries
- Assist with concierge outreach and brand representation at off-site events
- Monitor the dining area update the Maître D/Lead Host on table status and help coordinate seating rotation
- Thank guests as they leave and invite them to return for another unforgettable experience
- Assist fellow team members with bussing tables running food or supporting service as needed
- Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- Always represent THE ONE GROUP professionally this includes maintaining an elevated appearance and being comfortable in heels if applicable
- Other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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