Host/ Carryout

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Ramen-san is a vibrant and bustling neighborhood noodle den and bar, located in Chicago's lively River North, Fulton Market, and Streeterville neighborhoods. It offers an authentic dining experience reminiscent of traditional ramen shops in Japan, specializing in a variety of ramen bowls, blast-chilled beer, and rare Japanese whisky expressions. Open for lunch, dinner, and late-night service, Ramen-san also features a menu with Asian-inspired offerings such as traditional okonomiyaki on weekends and Late Night Fried Rice available after 10 PM. This establishment is part of the Lettuce Entertain You enterprise, a renowned hospitality company with more than 100 nationally recognized restaurants... Show More

Job Requirements

High school diploma or equivalent
prior experience in a customer-facing role preferred
ability to communicate effectively in English
ability to stand and walk for extended periods
ability to lift up to 50 pounds
availability to work flexible shifts including weekends
willingness to complete alcohol awareness training
commitment to follow safety and sanitation guidelines

Job Qualifications

High school diploma or equivalent
previous customer service experience preferred
ability to multitask and work under pressure
strong communication skills in English
basic math skills for handling payments
ability to work flexible hours including nights, weekends and holidays
friendly and approachable demeanor
ability to follow directions and safety procedures
teamwork and collaboration skills

Job Duties

Warmly greet and seat guests in the restaurant
answer telephones and take orders, messages and reservations
available to work a variety of hours, days and shifts, including weekends
safely and effectively move chairs, tables, highchairs and booster seats
safely and effectively use and operate all necessary tools and equipment
ability to communicate in English in order to perform and follow job requirements in written and spoken direction
multitask calmly and effectively under pressure
work in a confined, crowded space of variable noise and temperature levels
able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
ensure the overall guest experience exceeds expectations and anticipate guests' needs
greet guests with a warm, sincere smile
use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
assist with clearing, cleaning and resetting tables and maintain restrooms
sell and accurately account for gift cards
use proper phone and voicemail etiquette and guidelines
accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
understand and respond knowledgeably to questions about the restaurant and menu
use sales techniques to present and encourage current promotions to guests
follow all steps of service
understand and follow the food allergy procedure and special orders/restrictions
proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
comply with all safety and sanitation guidelines and procedures
successfully complete alcohol awareness training
follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
get along well with others and be a team player
other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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