Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ramen-san is a vibrant and authentic neighborhood noodle den and bar located in the heart of Chicago's bustling River North, Fulton Market, and Streeterville neighborhoods. With an atmosphere reminiscent of traditional ramen shops in Japan, Ramen-san offers a unique dining experience featuring a selection of half a dozen different bowls of ramen, complemented by blast-chilled beer and rare expressions of Japanese whisky. Open for lunch, dinner, and late-night service, the menu also embraces Asian-inspired dishes such as traditional okonomiyaki served on the weekends and late-night fried rice available daily after 10 PM. This exciting restaurant forms part of the Lettuce... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand and walk for an entire shift
- Ability to move and lift up to 50 pounds occasionally
- Availability to work various shifts including weekends
- Ability to communicate effectively in English
- Willingness to undergo alcohol awareness training
- Commitment to follow safety and sanitation guidelines
- Ability to work well with a team
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently under pressure
- Basic math skills for handling payments
- Comfortable working in a fast-paced environment
- Ability to stand for long periods
- Familiarity with phone and reservation systems is a plus
- Positive attitude and team-oriented mindset
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively under pressure
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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