Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $34,900.00 - $45,177.16
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Profit sharing
Paid Time Off
Paid holidays
Employee Discounts
Tuition Reimbursement
Gym discounts
Job Description
Delicato Family Wines is a renowned leader in the wine industry, known for its commitment to quality, innovation, and sustainable practices. Established over two decades ago, Delicato has grown into a prominent winery with a rich heritage that combines traditional winemaking with modern technology to deliver exceptional wines enjoyed worldwide. The company places a high emphasis on team culture, moral standards, continuous improvement, and sustainability, making it an attractive workplace for individuals passionate about the hospitality and beverage industries. Located near major markets like Santa Rosa and Petaluma, California, Delicato Family Wines offers a picturesque work environment within one of... Show More
Job Requirements
- High school diploma or GED equivalent
- minimum 6 months host experience
- restaurant service background and experience
- CA Food Handlers Certification
- TIPS Certification or certified within 90 days of employment
- must be able to work weekends and holidays
- fluent in English
- excellent communication skills
- ability to work in high paced work environment
- ability to multitask
- troubleshooting and prioritizing skills
- ability to operate Yelp Reservation system with confidence and manage restaurant flow
- ability to check Tock Reservations
Job Qualifications
- High school diploma or GED equivalent
- minimum 6 months host experience
- restaurant service background and experience
- CA Food Handlers Certification
- TIPS Certification or certified within 90 days of employment
- must be able to work weekends and holidays
- fluent in English
- excellent communication skills
- ability to work in high paced work environment
- ability to multitask
- troubleshooting and prioritizing skills
- ability to operate Yelp Reservation system with confidence and manage restaurant flow
- ability to check Tock Reservations
Job Duties
- Checks-in with the manager or supervisor at the start of each shift
- prepares for the day to ensure restaurant operation is ready for the business levels ten minutes before opening
- ensures the front-of-house looks presentable to the guest and keeps the host stand clean, organized and stocked with menus
- attends line ups and is aware of other promotions and events that are going on at the winery
- welcomes guests in a warm and friendly manner and thanks guests when they are departing while inviting them back
- responds to guest inquiries and requests in a timely, friendly, and efficient manner
- oversees the seating plan and monitors restaurant activity to determine seating and dining flow
- reports all issues to the manager or supervisor
- knows what rustic parties are happening in the coming month and knows the required service for each event
- communicates all essential operation information to service personnel
- schedules phone and online reservations
- answers phones within the first three rings
- returns all messages and confirms upcoming reservations
- builds relationships with the guests as they dine
- communicates all guest information to servers before the server greets them at the table
- communicates with service staff and managers about guest needs
- takes lead in any guest issues that may arise during shift
- sets the example of excellence in standards to other staff
- delivers beverage and food orders to guests
- assists in restaurant maintenance by keeping all areas clean and tidy, and ensures that the department areas are left clean and presentable at the end of each shift
- performs opening and closing duties as needed, including completing paperwork correctly after the end of every shift, and ensuring that all tasks are carried out before the end of shift
- helps fellow team members and other departments wherever necessary
- assists servers with side work including cleaning, stocking, polishing silverware, glassware, folding silverware, bussing, and resetting tables
- maintains cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
- inspects cleanliness and presentation of all china, glass, and silver before use
- clears tables and resets them neatly and according to specification
- other duties may be assigned
Job Location
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