Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based casual dining restaurant chain famous for its fresh Asian-inspired cuisine and distinctive, elegant ambiance. With a commitment to quality, innovative flavors, and exceptional service, P.F. Chang's has cultivated a loyal customer base and a strong brand presence across the United States and in international locations. The restaurant ethos revolves around celebrating life, family, and food, urging both guests and team members to share memorable moments in a warm, inviting setting. P.F. Chang's emphasizes promoting from within, offering a career path for employees who are passionate about hospitality and personal growth. The company supports a dynamic and supportive work environment where teamwork, respect, and diversity are celebrated.

Currently hiring immediately for full-time or part-time Host or Hostess positions, P.F. Chang's offers an attractive pay range based on experience, from $16.00 to $19.00 per hour. This position is pivotal in creating the first and lasting impression of the restaurant on every guest. The Host or Hostess is responsible for delivering an excellent hospitality experience by maintaining the smooth overall flow of the restaurant. This includes courteously interacting with guests by answering phones, greeting guests, seating them, managing reservations, and taking food orders when necessary.

In this role, the individual acts as the initial point of contact, setting the tone for the entire dining experience. When there is a wait time, the Host or Hostess must communicate accurate wait times clearly and respond to any guest inquiries with a positive and professional attitude. Ensuring high safety and sanitation standards is also critical, with responsibilities including maintaining cleanliness at the front door, host desk, lobby area, and managing crowd control.

The Host or Hostess will learn the restaurant seating layout, how tables are divided among server areas, and proper food delivery procedures. The job includes efficiently setting and clearing tables according to P.F. Chang's specifications and understanding the curbside pickup and takeout processes. Side work duties pertinent to each shift will also be assigned, emphasizing teamwork and multitasking in a fast-paced environment.

P.F. Chang's provides comprehensive paid on-the-job training for those without prior experience, ensuring every team member is well-equipped to deliver impeccable customer service. The establishment offers a wide range of benefits, such as competitive pay, flexible scheduling, discounted meals, an employee referral program, exclusive team member discounts, and paid time off on Thanksgiving and Christmas at most locations. For qualifying employees, additional benefits include a 401(k) retirement plan, as well as medical, dental, and vision insurance options based on hours worked. Paid sick leave is also available in qualifying jurisdictions.

Working at P.F. Chang's goes beyond just a job; it is about being part of a community that values meaningful work, passion, and purpose. The company encourages individuals seeking a vibrant team environment and opportunities for career advancement to apply and become part of a company that celebrates life through hospitality and exceptional dining experiences.

Job Requirements

  • Previous experience is not required - we will train you!
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must be able to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must be able to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests (answer phones, greet guests, seat guests, make reservations, take food orders)
  • uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • learn curbside process and takeout expectations
  • conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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