Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ema is a vibrant Mediterranean restaurant soon to open its doors in fall 2025 at The Domain - NORTHSIDE in Austin, Texas. This new dining destination is part of the Lettuce Entertain You Enterprises, a nationally recognized restaurant group renowned for its innovative and high-quality culinary experiences. Ema offers a contemporary take on California-style Mediterranean cuisine under the guidance of Chef Partner CJ Jacobson, aiming to transport diners to a sun-drenched Mediterranean setting year-round. Both indoor and outdoor dining spaces provide guests a comfortable atmosphere to experience creative dishes that emphasize fresh, lighter flavors inspired by the coastal regions of... Show More
Job Requirements
- High school diploma or equivalent
- ability to communicate effectively in English
- availability to work flexible shifts including weekends
- ability to stand and walk for entire shift
- ability to lift and move up to 50 pounds
- willingness to complete alcohol awareness training
- reliable and punctual
- ability to work well in a team environment
Job Qualifications
- High school diploma or equivalent
- previous customer service or hospitality experience preferred
- strong communication skills in English
- ability to multitask effectively
- friendly and professional demeanor
- ability to work flexible hours including weekends and varied shifts
- basic knowledge of food safety and sanitation
- proficiency with telephone and reservation systems preferred
- ability to lift and move up to 50 pounds
- strong team player with good judgement and tact
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- answer telephones, and take orders, messages and reservations
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: