Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Benefits packages
Career advancement opportunities
Job Description
Margaritaville and Landshark offers a vibrant and welcoming atmosphere where people from diverse backgrounds come together to create an unforgettable paradise experience. Established as a premier entertainment and dining destination, Margaritaville and Landshark specializes in providing guests with a unique blend of tropical escapism and exceptional hospitality. The company prides itself on fostering a positive culture where team members feel appreciated and motivated, resulting in high satisfaction rates among employees who express genuine enthusiasm about their roles. This commitment to excellence and a guest-first approach has positioned Margaritaville and Landshark as one of the top employers in the hospitality industry,... Show More
Job Requirements
- One year in a guest service position preferred
- previous experience in a food and beverage environment helpful
- or equivalent combination of education and experience
Job Qualifications
- Friendly and professional demeanor
- strong communication skills
- ability to handle multiple tasks efficiently
- knowledge of customer service principles
- capability to maintain a clean and organized work environment
- proficiency in using table management systems
- ability to remain calm and courteous under pressure
- basic understanding of safety and sanitation standards
Job Duties
- Handles initial and final contact with all guests
- greets guests in a positive, professional, and welcoming manner and thanks them as they leave
- provides information and conversation while guests are waiting and being seated
- accommodates guests with special requests
- maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment
- quotes accurate wait times, distributes paging devices if applicable, and maintains time efficient list
- directs guests to proper holding/waiting area
- coordinates orderly movement of guests within the food service area with utilization of a table management system
- knows table numbers, seating floor plans, and server/busser assignments
- communicates effectively with all guests, co-workers and management
- maintains organization of host stand and keeps supplies stocked
- answers telephone calls and related questions
- maintains cleanliness around front facade of the building and guest restrooms
- monitors and stocks restroom supplies
- maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests
- performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency
- adheres to responsible alcohol service established by company policy
- understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management
- adheres to all company policies and procedures as established in the Staff Member Handbook
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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