Host

West Palm Beach, FL, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Professional development opportunities

Job Description

Duffy's is a well-established restaurant known for its welcoming atmosphere and exceptional dining experience. As a popular dining destination, Duffy's prides itself on delivering outstanding customer service, ensuring guests feel valued from the moment they enter until their departure. The restaurant emphasizes creating memorable experiences through attentive service, a warm environment, and a commitment to quality. The General Manager oversees operations to maintain high standards, and all staff members play a crucial role in upholding the restaurant's reputation for excellence.

The role of the Host/Hostess at Duffy's is pivotal in providing a lasting first and last impression for ever... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or host role preferred
Basic computer skills, including POS operation
Ability to stand for extended periods
Strong verbal communication skills
Ability to work flexible shifts including evenings and weekends

Job Qualifications

Excellent communication and interpersonal skills
Ability to multitask and manage time effectively
Experience with POS systems
Strong knowledge of customer service principles
Ability to work in a fast-paced environment
Previous experience in a host or similar role preferred
Familiarity with MVP Program

Job Duties

Greet guests and seat them at tables or in waiting areas
Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Provide guests with menus
Answer telephone calls and respond to inquiries or transfer calls
Input takeout orders accurately into POS system
Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and guests' concerns are addressed
Receive and record guest dining reservations
Inspect dining and serving areas to ensure cleanliness and proper setup
Inform guests of establishment specialties and features
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
Assist other restaurant workers by serving food and beverages, or by bussing tables
Direct guests to bar area while waiting for a table
Maintain a positive and professional approach to coworkers and customers
Maintain strong MVP Program knowledge

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: