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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Annual bonus
flexible schedule
Professional development opportunities
Retirement Plan
Job Description
Epiq is a global leader in technology-enabled services to the legal industry, supporting the legal profession with exceptional solutions and services. With a strong foundation rooted in innovation, integrity, and customer-centric values, Epiq serves law firms, corporations, and government agencies, delivering world-class client service and technology to enable their success. As a company committed to creating a diverse and inclusive workplace, Epiq promotes equal opportunity employment and provides support for individuals with disabilities, veterans, and minorities. The organization invests in employee growth and fosters a culture where enthusiasm and dedication are highly valued.
The Hospitality Specialist role at E... Show More
The Hospitality Specialist role at E... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1-year work experience, client service-oriented preferred
- Good customer service skills, including tact in handling complaints
- Good verbal and written communication skills
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Working knowledge of Microsoft, Outlook, Word, and Excel
- Schedule: Monday through Friday, 9:00 a.m. to 6:00 p.m.
- Flexibility to work overtime, arrive early, stay late, and work weekends as needed
Job Qualifications
- High school diploma or GED
- Minimum of 1-year work experience, client service-oriented preferred
- Good customer service skills, including tact in handling complaints
- Good verbal and written communication skills
- Attention to detail and ability to multitask in a fast-paced environment
- Working knowledge of Microsoft, Outlook, Word, and Excel
- Strong problem-solving skills and ability to anticipate client needs
- Ability to work independently with minimal supervision
Job Duties
- Provide concierge style customer service
- Set-up meeting rooms as specified
- Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies
- Clean pantry and kitchen as needed
- Provide support for miscellaneous requests and flex services
- Utilize various software and event planning programs to meet tasks
- Deliver excellent customer service with professionalism and responsiveness
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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