Topgolf Callaway Brands Corp. logo

Hospitality Manager (FOH Manager)

Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule

Job Description

Topgolf Entertainment Group is a global sports and entertainment community known for creating engaging, innovative experiences combining golf, technology, and entertainment. As a dynamic leader in the hospitality and leisure industry, Topgolf operates numerous venues across the United States and internationally, offering a unique fusion of interactive golf games, music, food, and drinks in a high-energy social atmosphere. The company is dedicated to delivering exceptional guest experiences while fostering a welcoming and inclusive environment for both customers and employees. Committed to equal opportunity and affirmative action, Topgolf emphasizes diversity, equity, and inclusion throughout its hiring and operational practices. The organization... Show More

Job Requirements

  • 5+ years of restaurant, hotel or golf course management experience
  • at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
  • high school diploma or equivalent
  • excellent communication, time management and organization skills
  • ability to work on a team
  • energy and enthusiasm
  • a high level of self-awareness, receptivity to change and integrity
  • ability to work in extreme weather conditions for extended periods of time
  • availability to work varied shifts, including evenings, weekends and holidays
  • ability to stand and walk for long periods of time including maneuvering up and down stairs
  • ability to obtain required licenses and certifications for your location

Job Qualifications

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
  • high school diploma or equivalent
  • excellent communication, time management and organization skills
  • ability to work on a team
  • energy and enthusiasm
  • a high level of self-awareness, receptivity to change and integrity

Job Duties

  • Supervise the team in providing best-in-class service on a daily basis
  • coach and develop the team and drive Associate engagement
  • uphold operating procedures and service and safety standards, especially Guest Satisfaction
  • ensure all Guest areas are staffed and functioning efficiently
  • delegate tasks
  • demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
  • focus on business metrics to drive performance
  • maximize profit and revenue
  • perform other operational duties as assigned by your manager

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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