Homewood Suites Wilmington Mayfaire - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our establishment is a welcoming hotel located near a variety of popular attractions including Wrightsville Beach, Mayfaire Town Center, Airlie Gardens, USS NC Battleship, Screen Gems Studios, and the vibrant downtown Wilmington area. The hotel provides guests with a comfortable and convenient stay featuring complimentary amenities such as free hot breakfast, free WiFi, and evening socials from Monday to Thursday. The location is ideal for travelers seeking easy access to shopping, dining, entertainment, and natural beauty. This hotel is committed to delivering exceptional guest experiences by maintaining a friendly atmosphere and well-managed services throughout the property.
The Front Desk A... Show More
The Front Desk A... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficient in Microsoft Office suite
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Demonstrated problem-solving skills
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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