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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Homewood Suites by Hilton Akron/Fairlawn is a welcoming and modern extended-stay hotel located on the northwest side of Akron, Ohio, just off Interstate 77. Designed with comfort and convenience in mind, the hotel features spacious studio and one-bedroom suites that are furnished with modern amenities and thoughtful details to make every guest feel much at home. Each suite includes a fully equipped kitchen with a dishwasher, stove top, microwave, and stocked with plates, cookware, and silverware, catering to guests who prefer the independence of preparing their own meals. Guests enjoy complimentary high-speed WiFi access and flat-screen HDTVs, allowing them to... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent communication skills
- Ability to multitask and handle stressful situations
- Friendly and professional demeanor
- Availability to work flexible shifts
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or hospitality field preferred
- Familiarity with hotel management software
- Proficient in Microsoft Office suite
- Strong communication skills
- Ability to multitask and prioritize
- Problem-solving aptitude
Job Duties
- Greet guests warmly and provide excellent customer service
- Manage guest check-ins and check-outs swiftly and accurately
- Handle reservations and guest inquiries efficiently
- Communicate with other hotel departments to fulfill guest requests
- Resolve guest issues and complaints promptly
- Maintain accurate financial transactions and records
- Keep the front desk organized and running smoothly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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