Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel, located in Fairlawn on the northwest side of Akron, Ohio, offers a welcoming and comfortable environment for travelers seeking a home away from home. Set just off I-77, the property features an indoor pool, free WiFi access, and fully equipped kitchens in all suites. The convenient location close to Summit Mall and other local amenities makes it an ideal place for both business and leisure guests. Each suite is furnished with modern amenities such as flat-screen cable TVs, coffee makers, dishwashers, stovetops, microwaves, and a full range of kitchenware, ensuring a stress-free and pleasant stay. Additional conveniences include... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Knowledge of hotel management systems
- Basic computer skills including Microsoft Office
- Excellent interpersonal and communication abilities
- Ability to solve problems quickly and effectively
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficient in Microsoft Office suite
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Customer service orientation
Job Duties
- Greet guests warmly and provide exceptional customer service
- Manage check-in and check-out procedures efficiently
- Handle reservations and guest inquiries promptly
- Coordinate with other hotel departments to ensure guest needs are met
- Resolve guest complaints and issues swiftly and professionally
- Maintain accurate records using hotel management software
- Assist with billing and financial transactions as needed
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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