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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
This hotel is a well-established hospitality company known for delivering exceptional guest experiences through its comprehensive range of services including lodging, food and beverage, and recreational activities. With a commitment to quality and guest satisfaction, the hotel maintains high standards in cleanliness, safety, and customer service to ensure all visitors enjoy a welcoming and comfortable environment. The company values professionalism, teamwork, and continuous improvement, aiming to foster a positive work culture that empowers employees to excel in their roles and contribute to the hotel's success. Employment is full-time, and the position offers a competitive salary consistent with industry standards for... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of experience in housekeeping or hospitality
- Experience supervising teams
- Knowledge of safety and sanitation regulations
- Ability to train staff effectively
- Strong organizational skills
- Good communication skills
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping supervisory experience in a hotel environment
- Strong knowledge of cleaning, laundry, and safety procedures
- Ability to train and lead a diverse team
- Excellent communication and interpersonal skills
- Basic math skills and ability to interpret financial information
- Knowledge of OSHA standards and hospitality safety regulations
- Experience with inventory management and scheduling
- Problem-solving abilities and attention to detail
- Customer service orientation
Job Duties
- Supervise all housekeeping employees and assist in staff selection, discipline, and discharge
- Evaluate employee performance and implement retraining or promotions
- Train housekeeping and laundry staff in cleaning, safety, and equipment use
- Ensure compliance with OSHA, state, and federal safety regulations
- Inspect work to meet brand standards and provide clean, sanitary rooms
- Address guest complaints and take corrective action
- Prepare employee schedules, conduct meetings, and assign daily tasks
- Oversee cleaning of public areas and maintain welcoming environments
- Manage labor and staffing levels within budget guidelines
- Maintain laundry operations and equipment
- Communicate room status with front desk and reconcile reports
- Coordinate room repairs and document out-of-order rooms
- Conduct monthly inventory and recommend supply replenishment
- Forecast staffing and supply needs based on seasonal changes
- Manage lost and found items according to policy
- Assist with quarterly cleaning requirements
- Perform cleaning duties as needed
- Recognize and act on safety and loss prevention issues
- Report employee injuries following company policy
- Maintain key control and issue room and master keys
- Support a positive work environment
- Understand hotel products and services
- Perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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