Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Employee assistance program
Paid sick leave
Retirement Plan
Job Description
H Mart is a leading Asian American supermarket chain known for its wide selection of high-quality fresh produce, meats, seafood, and grocery items. Established to cater to diverse culinary tastes, H Mart has grown into a household name, providing authentic and fresh ingredients imported from Asia alongside local products. With a friendly shopping environment and a commitment to customer satisfaction, H Mart prides itself on blending cultural flavors with quality and convenience, making it a preferred shopping destination for families and individuals alike. This well-established grocery retailer operates multiple departments, each staffed with knowledgeable associates committed to maintaining the highest... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including weekends and holidays
- basic food safety knowledge or willingness to undergo training
- ability to meet physical demands including lifting up to 50 lbs, standing for extended periods, and manual dexterity
- strong customer service orientation
- effective communication skills
- ability to follow company policies and procedures
- willingness to collaborate and work in a fast-paced retail environment
Job Qualifications
- High school diploma or equivalent preferred
- previous retail or grocery store experience is an asset
- knowledge of food safety and handling practices is beneficial
- strong communication and interpersonal skills
- ability to work effectively both independently and within a team
- basic math and cash handling skills
- customer service experience is advantageous
- willingness to learn and adapt to various store roles
- physical stamina to perform tasks involving standing, lifting, and moving products
- proficiency with POS systems and inventory tracking tools like aisle gun is desirable
- bilingual language skills may be a plus depending on store location
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- ensure proper handling and storage of all the meat products according to food safety guidelines
- package and label meat products and properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- clean, filet, and prepare a variety of seafood product
- greet customers in a friendly and professional manner, offering assistance and answering questions
- package seafood products adhering to portion sizes and weight requirements
- create visually appealing displays of seafood products
- unload, sort, and organize items in the designated storage areas
- regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- implement a first-in, first-out system to ensure older products are utilized first
- maintain correct signage for the promotional grocery items
- use the aisle gun to scan and track inventory
- merchandising of the produce items in a fresh and appealing manner
- handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- continuously expand your knowledge of different techniques in order to maintain quality and freshness of the products
- manage displays of UPC products, such as tofu, salad, and nuts
- plan and execute display changes based on season, time and date
- prepare and make various meals and dishes according to standardized recipes and guidelines
- regularly monitor and rotate food items to ensure freshness and quality
- clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- assist with customer’s questions and help as needed
- regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- assist customers with general questions and help them by loading their groceries to their vehicle as needed
- provide assistance to the cashier by bagging the customers shopping items
- maintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas/replenish supplies
- perform other operational support duties and tasks including special cleaning duties as assigned
- work closely with all employees to provide every customer with a satisfied and safe shopping experience
- place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- take immediate action to clear and clean up water spills to prevent slip and fall hazards
- maintain accurate records of houseware inventory within the store
- assist in the ordering process for houseware items
- assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- provide exceptional customer service by assisting customers with inquiries
- conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- maintain proficiency with the item code and PLUs
- handle all cash, credit, and debit card transactions with accuracy
- perform all opening, shift changing and closing duties while keeping the area clean and organized
- assist with bagging items and customer inquiries as needed
- provide excellent customer service by greeting them and assisting with products and services
- assist with sorting paperwork such as invoices, sales orders, item data, etc.
- assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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