Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.50 - $21.74
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
S & K Gaming is a reputable company operating in the gaming and casino industry, specializing in offering premier gaming experiences across multiple properties. Known for its commitment to quality and regulatory compliance, S & K Gaming maintains a strong presence in the casino sector by ensuring optimal performance and customer satisfaction throughout their operations. The company emphasizes adherence to stringent gaming regulations and internal controls, fostering a safe and fair gambling environment for patrons and employees alike. With multiple casino properties under its management, S & K Gaming is dedicated to enhancing the gaming experience by investing in skilled... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in gaming or electronic machine maintenance preferred
- Ability to troubleshoot electronic and mechanical components
- Strong communication and customer service skills
- Capacity to work varied shifts including nights and weekends
- Adherence to all gaming rules and regulations
- Ability to lift and move gaming equipment
- Detail-oriented with good organizational skills
Job Qualifications
- High school diploma or equivalent
- Experience in electronic repairs or gaming machine maintenance preferred
- Strong troubleshooting and problem-solving skills
- Good customer service and communication skills
- Ability to work in a fast-paced environment
- Knowledge of gaming regulations and compliance standards
- Ability to maintain accurate records and documentation
- Familiarity with various slot machine manufacturers and technologies
Job Duties
- Responsible for maintenance, repairs, installation, and general operating condition of machines, electronic boards, and bill acceptors on the casino floor for all properties
- Perform assigned casino department activities in accordance with the policies and procedures prescribed in the Minimum Internal Controls (MICS) and Tribal Internal Controls (TICS)
- Act as host and answer customer concerns questions and investigate and resolve customer complaints regarding machine issues
- Troubleshoot machines and operating accounting system
- Perform RAM clears and option gaming machines
- Install, remove, convert, and swap gaming machines when needed
- Interface with gaming management and vendors to provide feedback regarding system issues and or variances
- Utilize time management, organization, recordkeeping methods to ensure in day-to-day operations
- Maintain excellent working relationships with all Federal, State and Tribal Regulatory Commissions and other agencies as may be applicable to ensure the gaming operations follow regulations
- Responsible for periodic maintenance and service calls
- Conduct routine inspections looking for potential malfunctions such as loose wires
- Test equipment like buttons to ensure proper functionality
- Assist customers and casino personnel with gaming machine issues including answering technical questions and moving equipment
- Maintain a log of repair work and note problematic machines
- Possess knowledge of all gaming equipment at all facilities
- Check last games and last bills on different manufacturers of slot machines
- Work effectively with casino staff
- Maintain good working relations through all channels of supervisors and employees
- Maintain open communication by engaging in staff meetings
- Hold accountability for accuracy and thoroughness of departmental functions and efficiencies
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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