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Guest Services Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $14.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling

Job Description

Mary Bird Perkins Cancer Center is Louisiana's leading cancer care organization, dedicated to delivering advanced oncology services and compassionate care to a broad patient population. Recognized for its commitment to improving survivorship and reducing the burden of cancer, the center collaborates closely with hospitals and physician partners to provide state-of-the-art treatments and comprehensive cancer support services. This collaborative culture fosters innovation and attracts top cancer specialists, including expert physicians, specialized scientists, and leaders in supportive care disciplines, all working together with a single focus on cancer care. The organization’s patient-centered approach prioritizes not only innovative medical treatments but also holistic... Show More

Job Requirements

  • High school diploma or equivalent
  • Customer service experience
  • Ability to communicate effectively with patients and staff
  • Experience in healthcare or patient services preferred
  • Compassionate and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • Customer service experience required
  • Healthcare customer service experience highly preferred
  • Experience working with patients or vulnerable populations preferred

Job Duties

  • Greet and assist guests upon arrival in a professional and friendly manner
  • Assist guests with verifying appointment or meeting details and presenting to the correct location
  • Respond promptly to patient inquiries and concerns, escalating to the appropriate contact when necessary
  • Monitor and manage lobby and waiting area environments to ensure comfort and cleanliness
  • Support other functions and special programs related to the patient experience

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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