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Guest Services Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $14.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

Mary Bird Perkins Cancer Center is recognized as Louisiana's leading cancer care organization, dedicated to advancing cancer treatment and improving patient outcomes. Serving more patients annually than any other facility in the region, Mary Bird Perkins exemplifies excellence through its strategic partnerships with hospitals and physicians across the state. These collaborations enable the center to provide state-of-the-art treatments, comprehensive cancer services, and superior patient care. Mary Bird Perkins' unwavering commitment to innovation and quality care attracts top-tier cancer specialists, including expert physicians, specialized scientists, and visionary leaders in supportive care and oncology disciplines. The organization's mission is deeply rooted in... Show More

Job Requirements

  • High school diploma or equivalent
  • Customer service experience
  • Strong communication skills
  • Ability to manage a busy reception area
  • Compassionate and professional demeanor
  • Ability to work collaboratively with healthcare teams

Job Qualifications

  • High school diploma or equivalent
  • Customer service experience required
  • Healthcare customer service experience highly preferred
  • Experience working with patients or vulnerable populations preferred

Job Duties

  • Greet and assist guests upon arrival in a professional and friendly manner
  • Assist guests with verifying appointment or meeting details and presenting to the correct location
  • Respond promptly to patient inquiries and concerns, escalating to the appropriate contact when necessary
  • Monitor and manage lobby and waiting area environments to ensure comfort and cleanliness
  • Support other functions and special programs related to the patient experience

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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