Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
[Company Name] is a reputable establishment in the hospitality industry, recognized for providing exceptional guest experiences. As a hotel, we pride ourselves on delivering top-notch accommodations, exemplary service, and a welcoming atmosphere that makes every guest feel valued and at home. Our team is dedicated to maintaining high standards of cleanliness, comfort, and customer service to ensure that every stay is memorable and enjoyable. We are committed to fostering a positive work environment where staff members can grow professionally and thrive in their roles. This commitment is reflected in our ongoing training programs and supportive management practices.
We are curr... Show More
We are curr... Show More
Job Requirements
- Customer service experience required, preferably in a hotel or related field
- high school diploma or equivalent required
- must be able to work flexible hours
- strong command of the English language including speaking, reading and writing
- ability to learn quickly and work in fast paced position with constant guest interaction
- must be able to multitask
- ability to lift, pull, and push moderate weight (minimum of 20 lbs)
- ability to stand or walk during entire shift
- must work well in stressful, high-pressure situations
- effective listening skills
- may be asked to perform other tasks directed by a manager
Job Qualifications
- Customer service experience preferably in a hotel or related field
- high school diploma or equivalent
- strong command of the English language including speaking, reading and writing
- ability to learn quickly and work in a fast paced position with constant guest interaction
- able to multitask effectively
- effective listening skills
- ability to convey information clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well under high-pressure situations
Job Duties
- Provide excellent customer service to arriving and departing guests/owners
- check in and check out, make reservations and confirmations
- efficiently maintain daily organization of the front desk operation
- multitask, detail oriented, remain service centric
- communicate with guests, co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using logbooks
- assist with guest issues with professionalism maintaining hospitable attitude
- provide information to guest and visitor inquiries
- coordinate all guest requests for special arrangement of services, courteously and efficiently inform guests of hotel services, features and room amenities
- follow PAH Management operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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