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Job Overview
Compensation
Hourly
Range $16.75 - $24.00
Work Schedule
Flexible
Benefits
Incentives
Paid Time Off
flexible scheduling
hotel discounts
Free room nights
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Employee assistance program
Job Description
Drury Hotels is a renowned hospitality company well-known for its dedication to exceptional guest service, strong team culture, and outstanding workplace environment. Located at 9950 University Plaza Drive in Ft. Myers, Florida, this company prides itself on creating a space where employees not only find a job but truly belong. Drury Hotels believes in valuing their workforce by rewarding hard work, encouraging career growth, and offering multiple incentives to align employee success with company success. Recognized as one of Newsweek's America's Greatest Workplaces for 2025, Drury Hotels underscores an encouraging, growth-oriented atmosphere with a focus on work-life balance, flexibility, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hotel front desk or guest service environment
- Ability to work flexible schedules including nights and weekends
- Proficiency in English communication
- Ability to manage multiple priorities efficiently
- Ability to provide excellent customer service
- Willingness to perform duties in various roles as needed
Job Qualifications
- Strong leadership and team motivation skills
- Excellent communication skills in English
- Prior experience in hospitality or customer service roles
- Knowledge of hotel policies and procedures
- Ability to handle money and perform basic office tasks
- Experience with marketing and sales programs is a plus
- Ability to train and inspire team members
Job Duties
- Assist management team with supervising front desk and guest service positions
- Ensure policies and procedures are communicated and followed
- Maintain high standards of integrity and motivation among team members
- Assist with training guest service team members
- Provide courteous, efficient, and friendly service to guests
- Respond promptly to inquiries, requests and complaints with a positive attitude
- Maintain a safe and secure environment for team members and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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