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Job Overview
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
401(k) matching
Paid Time Off
Vision Insurance
Job Description
Drury Hotels is a renowned hospitality company known for its exceptional guest service, vibrant work culture, and commitment to providing a rewarding career environment for its team members. Founded decades ago, Drury Hotels has steadily grown to become one of the most respected brands in the hotel industry in the United States, earning multiple accolades including being ranked among Newsweek's America's Greatest Workplaces 2025. The company operates several properties across the country, including the Lafayette, Indiana location at 4110 South Street, where they strive to combine comfort, convenience, and exceptional customer experiences. Drury Hotels is dedicated to fostering a workplace... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in guest service or hospitality
- ability to communicate clearly in English
- knowledge of relevant hotel policies and procedures
- ability to lead and motivate team members
- ability to handle money and perform basic office tasks
- willingness to perform duties as a guest service agent or night audit as needed
- capability to monitor safety and security in the hotel environment
- attention to detail
- availability to travel occasionally
Job Qualifications
- High school diploma or equivalent
- prior experience in hotel front desk or guest service roles
- leadership or supervisory experience preferred
- strong communication skills in English
- knowledge of hotel policies and procedures
- ability to train and motivate team members
- proficiency in handling money and office equipment
- exceptional customer service skills
- attention to detail
- ability to work flexible schedules
Job Duties
- Assist management team with supervising the front desk and guest service positions
- ensure Drury Hotels' policies and procedures are followed
- maintain high standards of integrity and motivation among team members
- assist with training guest service team members
- provide courteous, efficient, and friendly service to all guests
- respond promptly to inquiries, requests, and complaints with a positive attitude
- contribute to maintaining a positive work environment for team members and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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