Guest Service - Restaurant 200142 - 3052 Jefferson Avenue, Sw, Birmingham, AL 35211
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Paid training
Retirement Plan
Job Description
Church's Chicken is a well-established quick-service restaurant chain known for its delicious comfort food and its commitment to excellent customer service. With over 60 years of history, Church's has become a place where hard-working individuals can grow their careers while serving tasty meals to guests in a welcoming environment. As one of the leading brands in the fast-food industry, Church's prides itself on fostering an inclusive workplace that values diversity and equal employment opportunities, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.
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Job Requirements
- High school diploma or GED
- At least 6 months of experience that is directly related to the duties and responsibilities specified
Job Qualifications
- Knowledge of all restaurant policies, practices and operational and human resources procedures
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Must be able to succeed in a fast-paced work environment
- Must be able to receive money and accurately count back change
- Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer
- Basic computer skills
- Report to work timely for each scheduled shift
Job Duties
- Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude
- Takes and fills the customer's order within company mandated service time
- Suggestive up sell of products as directed by management
- Collects money and delivers order to customer
- Immediately attends to any customer service problem or complaint, notifies manager as needed
- Verifies opening reading and bank, is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used, counts down drawer at end of shift to ensure accuracy
- Immediately notifies manager in charge of any deletions, over-rings or equipment problems
- Ensures that all product holding times are strictly observed
- Ensures products on the counter or in the display case are properly rotated and attractively displayed
- Keeps display case interior and exterior clean at all times
- Stocks the service area with a sufficient supply of napkins, cups, lids, etc., maintains an adequate supply of iced tea
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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