Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
employee recognition programs
Job Description
Fairfield Inn by Marriott Madison2 in Madison, WI, is part of a globally recognized hospitality brand known for providing comfortable and reliable accommodations to travelers worldwide. This hotel embodies Marriott's commitment to excellence, quality, and customer satisfaction, making it a preferred choice for business and leisure guests. The establishment prides itself on creating a welcoming environment where guests feel valued and cared for throughout their stay. With a focus on superior service and a congenial atmosphere, Fairfield Inn by Marriott invests deeply in its team members, understanding that the success of the property is built on the foundation of a... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- basic computer skills
- ability to multitask and work flexible hours
- excellent communication skills
- friendly and professional demeanor
- ability to handle cash and process payments accurately
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
- strong communication and interpersonal skills
- basic computer knowledge and proficiency with reservation systems
- ability to multitask and work in a fast-paced environment
- good problem-solving skills
- positive attitude and professional appearance
- knowledge of local area and hospitality industry is an asset
Job Duties
- Greet and register guests, assign rooms, and process payments
- handle reservations, incoming calls, messages, and guest inquiries
- provide local area information and assist with dining, transportation, and tour arrangements
- maintain accurate guest records and perform shift reports
- ensure all guest requests are addressed promptly and courteously
- promote hotel services using suggestive selling to maximize revenue
- follow service standards, dress code, and safety procedures
- assist with front desk operations, including PBX and reservationist duties as needed
- create a welcoming environment through professional communication and attention to detail
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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