Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Travel Discounts
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Job Description
Marriott Vacations Worldwide is a renowned leader in the vacation ownership industry, committed to making vacation dreams come true for travelers around the globe. The company prides itself on fostering a supportive, friendly, and beautiful work environment where employees are encouraged to grow and develop their skill set. Marriott Vacations Worldwide offers exceptional vacation experiences through its high standards of customer service and dedication to guest satisfaction, helping to create meaningful moments and lasting memories for its owners and guests. This global enterprise is recognized not only for its expansive resort network but also for its commitment to inclusion and... Show More
Job Requirements
- Available to work a flexible schedule including weekends and holidays
- Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Ability to stand, sit, or walk for an extended period of time
- Ability to lift, carry, push, or pull items weighing up to 10 lbs without assistance
- Background and drug screening contingent on company policy
- Commitment to following safety and company policies
Job Qualifications
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Excellent written and verbal communication skills
- Ability to interact positively with guests and colleagues
- Strong attention to detail
- Ability to work flexible schedules including weekends and holidays
- Basic computer skills
Job Duties
- Communicates with preview tour customer via telephone before their scheduled arrival and tour date
- Offers concierge-style services to guests on a promotional vacation package
- Provides detailed information about property amenities
- Engages customers in conversation regarding their stay, property services, and area attractions/offerings
- Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival
- Addresses customers' service needs in a professional, positive, and timely manner
- Welcomes and greets guests, anticipates and addresses their needs
- Interacts with colleagues and guests professionally and promptly
- Follows company policies and safety procedures
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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