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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Performance bonus
Professional development programs
employee wellness initiatives
Job Description
Bleuwave is a fast-growing, multi-trade construction and services company specializing in plumbing, HVAC, and electrical work across both residential and commercial projects. With a strong commitment to operational excellence and customer satisfaction, Bleuwave has carved a reputation for delivering high-quality workmanship and dependable service. The company fosters a high-performance culture that encourages continuous improvement, safety, and employee growth. As a leader in the multi-trade construction sector, Bleuwave emphasizes the importance of innovation, teamwork, and strategic growth to maintain its competitive edge in the market. This dedication to excellence and growth has positioned Bleuwave as a preferred partner for clients seeking... Show More
Job Requirements
- 7+ years of progressive leadership experience in service operations within plumbing, HVAC, or electrical trades
- Proven experience managing large teams and multiple service lines
- Strong financial acumen with P&L ownership
- Excellent communication and organizational skills
- Ability to build scalable systems and develop leaders
- Familiarity with service management software is preferred
- Commitment to safety and regulatory compliance
Job Qualifications
- 7+ years of progressive leadership experience in service operations within plumbing, HVAC, or electrical trades (multi-trade experience strongly preferred)
- Proven experience managing large teams and multiple service lines in a fast-growing environment
- Strong financial acumen, with a track record of P&L ownership and achieving performance targets
- Excellent leadership, communication, and organizational skills
- Proficiency with service management software (e.g., ServiceTitan) is a plus
- Demonstrated ability to build scalable systems, develop leaders, and drive operational improvements
Job Duties
- Provide overall leadership to the service division, including plumbing, HVAC, and electrical service teams
- Set clear performance expectations and create accountability at all levels
- Partner with executive leadership to set strategic goals and growth targets for the division
- Oversee daily scheduling, dispatching, and field execution to ensure work is completed safely, efficiently, and to quality standards
- Standardize workflows, implement best practices, and leverage technology to improve productivity and customer experience
- Monitor KPIs such as response times, close rates, labor efficiency, and customer satisfaction
- Own the P&L for the service division, including revenue forecasting, margin optimization, and cost control
- Develop pricing strategies, manage budgets, and identify opportunities to improve profitability
- Ensure accurate billing, job costing, and financial reporting
- Recruit, train, and develop service managers, technicians, and office support staff
- Foster a strong safety culture and compliance with all regulatory requirements
- Create a positive, high-performance work environment that aligns with Bleuwave’s core values
- Champion a customer-first mindset across all service operations
- Resolve escalated customer issues and drive improvements based on feedback
- Ensure service delivery meets or exceeds client expectations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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