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General Manager - New Opening Dual Residence Inn & Courtyard Los Colinas

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

PEG Hospitality Group is a distinguished hospitality management company known for operating and managing hotels and resorts that prioritize exceptional guest experiences and strong operational performance. With a portfolio that covers multiple brands and properties, PEG Hospitality Group emphasizes high standards and commitment to quality in hospitality services. Their expertise lies in managing properties with a keen focus on financial success and guest satisfaction, enhancing community relations, and fostering employee growth and development. Their reputation is built on a strategic approach combining brand standards adherence, innovative management techniques, and a customer-centric philosophy.

This General Manager position is for the excitin... Show More

Job Requirements

  • Bachelor's degree in hospitality management, business administration, or related field preferred
  • 5+ years of progressive hotel management experience, with at least 2 years in a senior leadership role
  • strong financial acumen with proven success in budgeting, forecasting, and P&L management
  • demonstrated leadership, team building, and employee development skills
  • excellent communication, negotiation, and interpersonal abilities
  • experience with property management systems, financial reporting tools, and Microsoft Office Suite
  • knowledge of brand standards and ability to maintain compliance
  • ability to thrive in a fast-paced environment and adapt to changing demands
  • some locations may require a drivers' license and insurability to operate company vehicles

Job Qualifications

  • Bachelor's degree in hospitality management, business administration, or related field preferred
  • 5+ years of progressive hotel management experience, with at least 2 years in a senior leadership role (GM, AGM, or Director of Operations)
  • strong financial acumen with proven success in budgeting, forecasting, and P&L management
  • demonstrated leadership, team building, and employee development skills
  • excellent communication, negotiation, and interpersonal abilities
  • strong problem-solving and decision-making skills
  • experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
  • knowledge of brand standards (if applicable) and ability to maintain compliance
  • ability to thrive in a fast-paced environment and adapt to changing demands
  • bilingual skills are a plus

Job Duties

  • Lead, manage, and motivate all hotel departments, ensuring alignment with company goals and brand standards
  • oversee daily hotel operations of all departments
  • drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets
  • monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction
  • recruit, hire, train, and develop department leaders and line employees
  • establish performance goals, conduct evaluations, and hold staff accountable
  • ensure compliance with company policies, brand requirements, local laws, and safety regulations
  • collaborate with sales and marketing teams to drive occupancy, RevPAR, and market share growth
  • oversee property maintenance and capital improvement projects to ensure quality standards
  • develop and maintain strong relationships with ownership groups, community partners, and brand representatives
  • handle escalated guest concerns and resolve operational challenges effectively
  • represent the hotel at industry, community, and brand-related events
  • ensure compliance with all labor requirements, compliance with federal, state, and local requirements as well as Company policy and procedure
  • ensure compliance with all OSHA and Worker’s Compensation programs and compliance requirements, reporting and training as directed
  • ensure all hiring practices, discipline and terminations are conducted in accordance with company SOPs and are consistently applied to all associates
  • responsible for all human resources functions on property including performance management, recruiting, hiring, onboarding, payroll administration and processing, dispute resolution, and progressive discipline

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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