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General Manager - New Opening Dual Residence Inn & Courtyard Los Colinas
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
PEG Hospitality Group is a distinguished hospitality management company known for operating and managing hotels and resorts that prioritize exceptional guest experiences and strong operational performance. With a portfolio that covers multiple brands and properties, PEG Hospitality Group emphasizes high standards and commitment to quality in hospitality services. Their expertise lies in managing properties with a keen focus on financial success and guest satisfaction, enhancing community relations, and fostering employee growth and development. Their reputation is built on a strategic approach combining brand standards adherence, innovative management techniques, and a customer-centric philosophy.
This General Manager position is for the excitin... Show More
This General Manager position is for the excitin... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience, with at least 2 years in a senior leadership role
- strong financial acumen with proven success in budgeting, forecasting, and P&L management
- demonstrated leadership, team building, and employee development skills
- excellent communication, negotiation, and interpersonal abilities
- experience with property management systems, financial reporting tools, and Microsoft Office Suite
- knowledge of brand standards and ability to maintain compliance
- ability to thrive in a fast-paced environment and adapt to changing demands
- some locations may require a drivers' license and insurability to operate company vehicles
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience, with at least 2 years in a senior leadership role (GM, AGM, or Director of Operations)
- strong financial acumen with proven success in budgeting, forecasting, and P&L management
- demonstrated leadership, team building, and employee development skills
- excellent communication, negotiation, and interpersonal abilities
- strong problem-solving and decision-making skills
- experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
- knowledge of brand standards (if applicable) and ability to maintain compliance
- ability to thrive in a fast-paced environment and adapt to changing demands
- bilingual skills are a plus
Job Duties
- Lead, manage, and motivate all hotel departments, ensuring alignment with company goals and brand standards
- oversee daily hotel operations of all departments
- drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets
- monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction
- recruit, hire, train, and develop department leaders and line employees
- establish performance goals, conduct evaluations, and hold staff accountable
- ensure compliance with company policies, brand requirements, local laws, and safety regulations
- collaborate with sales and marketing teams to drive occupancy, RevPAR, and market share growth
- oversee property maintenance and capital improvement projects to ensure quality standards
- develop and maintain strong relationships with ownership groups, community partners, and brand representatives
- handle escalated guest concerns and resolve operational challenges effectively
- represent the hotel at industry, community, and brand-related events
- ensure compliance with all labor requirements, compliance with federal, state, and local requirements as well as Company policy and procedure
- ensure compliance with all OSHA and Worker’s Compensation programs and compliance requirements, reporting and training as directed
- ensure all hiring practices, discipline and terminations are conducted in accordance with company SOPs and are consistently applied to all associates
- responsible for all human resources functions on property including performance management, recruiting, hiring, onboarding, payroll administration and processing, dispute resolution, and progressive discipline
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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