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GENERAL MANAGER - Dual Hampton Inn & Home2 Suites Big Bea
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
employee training
Professional development opportunities
Job Description
The hiring establishment is a well-established hotel, operating under a keen focus on delivering superior guest experiences while maintaining operational excellence and financial health. This hotel is committed to adhering to brand standards and continually strives to enhance both customer and employee satisfaction. As part of a reputable hospitality organization, the hotel emphasizes strong leadership, effective communication, and meticulous management practices to uphold its prestigious reputation in the competitive hotel industry. It operates with a dedicated team, driven by customer service excellence, and aims to maximize revenue while providing a nurturing workplace environment for its associates.
The available... Show More
The available... Show More
Job Requirements
- Willing to take responsibility and accountability for the team
- Well-groomed and professional appearance
- Willing to work on weekends and holidays if required
- Effective communication skills
- Good listener
- Empathic and tolerant
- Open with praise, discreet with criticism
- Consistent and congruent in behavior
- Rational, prudent and practical
Job Qualifications
- Minimum 3 years of hotel operations experience
- At least 2 years in hotel management
- Strong leadership and team building skills
- Effective communication and interpersonal skills
- Experience in financial management and revenue maximization
- Ability to conduct performance reviews and manage personnel records
- Knowledge of local competition and industry trends
- Familiarity with standard operating procedures and safety policies
- Proven problem-solving and decision-making abilities
Job Duties
- Optimize and maximize guest and associate experience
- oversee overall hotel success by driving revenue, maximizing profits, and ensuring quality
- manage and motivate associates to achieve financial results and satisfaction goals
- champion internal and external communications and record keeping
- pursue revenue goals using yield management tools
- update rates on web and distribution channels
- collaborate with sales team to capitalize on revenue opportunities
- control front office and breakfast area operational expenses
- ensure hotel meets or exceeds brand standards for guest satisfaction
- motivate, coach and train front office team
- conduct daily, weekly, and monthly meetings with department heads
- manage emergencies and maintain safety policies and trainings
- monitor staffing levels and maintain property equipment
- perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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