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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,800.00 - $67,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Steak 'n Shake is an established American casual restaurant chain known for its classic diner-style menu emphasizing premium-quality burgers, hand-dipped milkshakes, and an inviting customer experience. Founded in 1934, Steak 'n Shake has grown into a reputable brand with a rich heritage of delivering delicious food and superior hospitality across its locations. The company prides itself on providing a welcoming environment for guests where quality, service, and value come together seamlessly. As part of the Operations - Restaurant Division, the Steak 'n Shake General Manager plays a vital role in maintaining and advancing these core values to ensure an outstanding... Show More
Job Requirements
- High school graduate or equivalent education preferred
- Certified in all service and production stations or equivalent experience
- ServSafe certified
- Understand policies, procedures, state laws, health codes, safe food handling and sanitation
- Positive, motivating communication skills
- Strong organization and time management skills
- Strong coaching and mentoring skills
- Flexible and adaptable to changing circumstances
- Ability to read, write, perform mathematical calculations and analyze data
- Demonstrate key principles such as Golden Rule and relentless pursuit of excellence
- Able to work in excess of 50 hours per week while standing, walking and stretching
- Able to lift, carry, push and pull 30 lbs
- Able to perform any task performed by a service or production associate
- Able to see across the restaurant to monitor and oversee the operation
- Able to legally operate a motor vehicle
- Able to hear, understand and professionally respond to guest and employee inquiries and comments
Job Qualifications
- High school graduate or equivalent education preferred
- Certified in all service and production stations or equivalent experience
- ServSafe certified
- Understand policies, procedures, state laws, health codes, safe food handling and sanitation
- Positive, motivating communication skills
- Strong organization and time management skills
- Strong coaching and mentoring skills
- Flexible and adaptable to changing circumstances
- Ability to read, write, perform mathematical calculations and analyze data
- Demonstrate key principles such as Golden Rule and relentless pursuit of excellence
- Able to work in excess of 50 hours per week
- Able to lift, carry, push and pull 30 lbs
- Able to perform any task performed by a service or production associate
- Able to see across the restaurant
- Able to legally operate a motor vehicle
- Able to hear, understand and professionally respond to guest and employee inquiries
Job Duties
- Create an environment of sales growth through guest focus and delivery of procedures and policies
- Identify, train and develop trainers, shift managers, managers and restaurant managers
- Develop, focus and motivate the management team to consistently deliver objectives
- Train, coach and inspire associates to deliver exceptional service, food and environment
- Lead restaurant team to deliver on key metrics and financial expectations
- Manage all restaurant costs to deliver positive cash flow
- Maintain strict compliance with food, health, safety and security standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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