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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $150,000.00 - $190,000.00
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
Stock options
RSU
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance
Life insurance
Job Description
Hilton Grand Vacations (HGV) is a leading company in the vacation ownership industry, renowned for its unwavering dedication to innovation, quality, and sustainable growth. With a rich legacy spanning over 30 years, HGV has established itself as a trusted name in delivering exceptional vacation experiences for its owners, members, and guests. The company operates a portfolio of resorts, call centers, and corporate offices, supported by a team of dedicated professionals committed to operational excellence and superior service. Recognized for fostering a culture of work-life balance and family-friendly benefits, HGV was awarded four out of five stars by Newsweek as one... Show More
Job Requirements
- Bachelor’s degree
- Minimum 2 years as a general manager in a 300+ room hotel or resort
- Experience working in Hawaii in a similar leadership role
- Strong skills in financial management, guest service, team leadership, and cross-functional collaboration
Job Qualifications
- Bachelor’s degree
- Minimum 2 years as a General Manager in a 300+ room hotel or resort
- Experience working in Hawaii in a similar leadership role
- Strong skills in financial management, guest service, team leadership, and cross-functional collaboration
- Vacation ownership experience
- F&B leadership background
- CHA, CHHE, CHM, CRDE certification
- Master’s degree or higher
Job Duties
- Lead overall resort operations across all departments
- Oversee HOA management including budgeting, reserve/capex planning, board communications, and annual meetings
- Drive financial performance
- implement cost and labor control strategies to meet EBITDA expectations
- Conduct regular property inspections
- ensure proactive maintenance and adherence to brand standards
- Ensure compliance with all local regulations, permits, licensing, and labor requirements
- Maintain effective communication with owners, board members, corporate leadership, and community stakeholders
- Respond to owner and guest concerns promptly to ensure satisfaction
- Partner with Sales & Marketing teams to support product positioning and operational alignment
- Recruit, develop, and lead team members to achieve operational excellence
- Foster a culture of accountability, engagement, and continuous improvement
- Embody the company’s core values and complete all required training
- Perform additional related duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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