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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,000.00 - $76,200.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
benefits
monthly bonus plan
career growth
Employee assistance program
Active & fit membership
Discount Marketplace
Training sessions
Discounted classes
Free pick/league play
Birthday party
food and beverage discount
Free packages
Job Description
TOCA Soccer is a leading sports and training company dedicated to fostering a love for soccer and creating exceptional experiences for players of all skill levels. Their mission centers on creating a community where soccer enthusiasts feel at home—whether they're learning the basics, striving to improve, or rekindling their passion. TOCA is not just a facility; it's a vibrant environment where they support personal growth, teamwork, and athletic excellence in a welcoming atmosphere. Operating innovative soccer training centers, TOCA blends technology with expert coaching to deliver top-tier programs that inspire players. They prioritize people above all, valuing team members and... Show More
Job Requirements
- minimum of 3 years' experience in operations leadership
- passion for soccer and community engagement
- ability to work evenings and weekends
- physical ability to perform job duties including lifting and standing
- strong organizational and multitasking capabilities
- commitment to upholding company values
- excellent communication skills
- capacity to motivate and develop a team
- proficiency in managing key performance indicators and budgets
Job Qualifications
- 3-5 years of operations leadership experience
- experience in sports, retail, or hospitality is a plus
- proficiency in scheduling and operations management
- passion for people and sports
- ability to connect, engage, and create community
- availability to work non-traditional hours including evenings and weekends
- physical stamina for lifting, moving, and standing for long periods
- strong financial acumen
- excellent communication and interpersonal skills
- ability to foster a welcoming and energetic environment aligned with company culture
Job Duties
- team up with the regional director of operations to scout, recruit, and build a dream team
- coach, inspire, and lead your team, and foster a culture where every member feels valued and pumped to bring their a-game
- get creative with team engagement-keep turnover low and energy high by building a work environment that's all about growth, learning, and fun
- be the captain of our day-to-day operations, making sure the center is always on point-clean, and ready to impress
- lead a squad of coaches and front-desk legends, creating a high-energy, guest-first atmosphere where everyone feels like an mvp
- stay on top of recruiting and scheduling, keeping the flow smooth for training sessions and guest needs
- design and implement maintenance protocols to keep the facility in top-tier shape
- drive a guest-centric mindset, turning every visitor into a raving fan by delivering next-level service and addressing any concerns
- track and crush kpis-whether it's facility upkeep, guest satisfaction, or revenue growth
- ensure you deliver a great experience to new guests converting them at 60 percent
- collaborate with our sales and marketing wizards to launch initiatives that drive acquisition and retention
- take the field with your center and regional teams to make a splash in the community, hosting events and creating buzz
- be the face and voice of toca in the local soccer scene, connecting with community members and building partnerships that fuel growth
- live and breathe toca's core values-excellence, grit, innovation, and community
- be the culture ambassador who makes these values come alive
- work with leadership to maintain a unified, high-vibe culture that resonates throughout the facility, keeping staff engagement through the roof
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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