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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,400.00 - $69,400.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

The Tutwiler-Hampton Inn and Suites Birmingham is a distinguished hotel establishment known for its commitment to exceptional guest experiences and high standards of hospitality. Nestled in the vibrant city of Birmingham, this hotel caters to both business and leisure travelers, offering a blend of comfort, convenience, and sophisticated amenities. The hotel prides itself on providing top-tier services with a focus on guest satisfaction, operational excellence, and a professional yet welcoming atmosphere. It belongs to a respected segment of the hospitality industry, specializing in accommodation and front office services. The Tutwiler-Hampton Inn and Suites Birmingham operates under a dynamic management team... Show More

Job Requirements

  • Bachelor’s degree in hospitality management business administration or related field preferred
  • Minimum of 3-5 years of hotel management experience
  • Proven track record of managing hotel operations and leading teams
  • Experience with financial reporting budgeting profit and loss management and revenue strategies
  • Brand hotel experience preferred
  • Strong leadership and decision-making skills
  • Excellent communication and interpersonal skills
  • Knowledge of hotel operations revenue management budgeting and forecasting
  • Ability to analyze financial reports and implement strategic plans
  • Proficiency with hotel PMS RMS and Microsoft Office
  • Strong problem-solving skills
  • Ability to handle complex guest and employee issues professionally
  • Strong organizational and time-management skills

Job Qualifications

  • Bachelor’s degree in hospitality management business administration or related field preferred
  • Minimum of 3-5 years of hotel management experience preferably as a general manager or assistant general manager
  • Proven track record of successfully managing hotel operations and leading teams
  • Experience with financial reporting budgeting profit and loss management and revenue strategies
  • Brand hotel experience (Hilton Marriott IHG etc) preferred
  • Strong leadership decision-making and team-building abilities
  • Excellent communication and interpersonal skills
  • Knowledge of hotel operations revenue management budgeting and forecasting
  • Ability to analyze financial reports and implement strategic action plans
  • Proficiency with hotel PMS RMS and Microsoft Office Suite
  • Strong problem-solving skills and ability to remain composed under pressure
  • Ability to handle complex guest or employee issues with professionalism
  • Strong organizational and time-management skills with ability to multitask

Job Duties

  • Oversee all hotel operations including front office housekeeping sales engineering and food and beverage if applicable
  • Lead mentor and develop department heads and their teams
  • Ensure exceptional guest satisfaction through consistent service standards
  • Drive revenue and occupancy strategies in partnership with sales and revenue management
  • Manage hotel financial performance including budgeting forecasting and expense control
  • Ensure compliance with brand standards safety regulations and internal policies
  • Review operational and financial reports to identify trends and improvement opportunities
  • Maintain strong relationships with ownership brand representatives vendors and community partners
  • Oversee hiring onboarding performance evaluations and employee relations initiatives
  • Respond professionally to guest issues and resolve escalated concerns
  • Ensure property cleanliness maintenance and safety standards are met at all times
  • Lead emergency response procedures and promote a culture of safety

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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