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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA
HSA
Commuter benefit Program
401(k) retirement plan
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a fast-casual restaurant chain known for its warm and inviting atmosphere, delicious menu offerings, and commitment to creating a positive experience for both customers and employees. With locations across the United States, Potbelly offers a unique blend of quality food, excellent customer service, and a vibrant community culture. As a rapidly growing company in the restaurant industry, Potbelly places great emphasis on fostering a sense of belonging, teamwork, and fun within each of its shops. They are dedicated to supporting the growth and development of their team members while continuously striving to maintain high standards of... Show More
Job Requirements
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- Open availability
- Ability to stand/walk for 8-9 hours or as needed
- Ability/stamina to work a minimum of 45 hours per week
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois applicants must become food safety certified within 30 days of employment
- Ability to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- Ability to maintain deadlines and prioritize while running an effective shift
Job Qualifications
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Strong organizational skills and ability to multitask
- Ability to build and develop strong teams and handle conflict resolution
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Proficient in Microsoft Office
- Strong business acumen
- Ability to understand and interpret financial reports
- Friendly and customer service oriented
- Team player
- Enjoy working in a fast-paced environment
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select and hire great people who represent Potbelly values
- Develop and maintain Good Vibes culture that fosters strong attraction and retention
- Effectively schedule associates, certified trainers and shift leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential
- Control cost of goods, variances and inventories within the shop
- Create a marketing plan and lead local shop marketing to increase sales
- Control assigned P&L line items
- Spend 80-90% of time on the shop floor in the front of the house
- Ability to maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints and issues
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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