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Steak n Shake logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
Franchise Partner Program eligibility

Job Description

Steak 'n Shake is a renowned quick-service restaurant (QSR) brand known for blending a rich heritage with innovative approaches to redefine the fast-food dining experience. With decades of tradition and a relentless focus on hospitality, Steak 'n Shake prioritizes making every guest feel welcome, valued, and cared for. As a leader in the QSR industry, the company continuously strives to innovate and improve its services while maintaining the classic charm that has made it a beloved name among customers. Operating in a fast-paced environment, Steak 'n Shake emphasizes quality food preparation, exceptional customer service, and operational excellence across all its... Show More

Job Requirements

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina can lift 50 lbs stay on your feet all day and thrive in a fast-paced kitchen
  • Professionalism that extends to your LinkedIn profile if you have one and resume both should tell the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina can lift 50 lbs stay on your feet all day and thrive in a fast-paced kitchen
  • Professionalism that extends to your LinkedIn profile if you have one and resume both should tell the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • Wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
  • Ensure operational excellence across all shifts opening mid-day and closing
  • Uphold all brand standards food safety practices and service protocols
  • Own the P&L manage food costs control inventory verify invoices and eliminate waste
  • Drive labor efficiency with smart scheduling cross-training and station versatility
  • Proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • Oversee inventory from the back door to the front line
  • Conduct regular inventory counts with attention to accuracy and waste reduction
  • Maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • Recruit train and retain top hourly talent
  • Build a cross-functional team trained across multiple stations to maximize labor productivity
  • Inspire a high-performing culture centered on hospitality accountability and consistency
  • Provide clear feedback and coaching tied to operational standards and results
  • Use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
  • Reinforce systems and SOPs that create repeatable success
  • Take pride in developing a restaurant thats clean efficient and welcoming

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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