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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Salary
Performance bonus
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
accident coverage
critical illness coverage
401(k)
flexible schedule
Paid Time Off
Free Meals
employee discount
career advancement
Management training program
Tuition Assistance
Employee Discount Program
Job Description
This job opening is at a restaurant operated by an independent franchisee of McDonald’s, a globally recognized leader in the fast-food industry known for its quality, consistency, and community involvement. McDonald’s franchise restaurants are independently owned and operated businesses, separate from McDonald’s USA corporate operations. The franchisee is solely responsible for all employment decisions, managing the operations, staffing, and overall performance of the restaurant. This opportunity represents a significant leadership role within a dynamic and fast-paced environment focused on culinary excellence, customer satisfaction, and team development.
The General Manager role is vital for the success of the restaurant, encompassing responsi... Show More
The General Manager role is vital for the success of the restaurant, encompassing responsi... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or equivalent preferred, but not required
- prior shift or department manager experience preferred
- at least 1 year’s work experience in fast food, hospitality or retail environment
- servsafe certification required to be obtained and active throughout tenure
- allergen certification required to be obtained and active throughout tenure
- night, weekend and holiday availability required
- ability to positively influence desired work behaviors
- ability to positively influence KPIs
Job Qualifications
- At least 2 years prior management experience
- experience in high volume quick service restaurants preferred
- bilingual (Spanish) highly desirable
- college degree preferred, but not required
- fred 1-6, crew trainer verification/certification (if applicable)
- food safety, OTP1 training
- foundations, leadership transitions class, OTP2
- department modules, DLIM class
- campus completion
- leading great restaurants course
- hamburger university graduation required
- strong understanding of food safety, labor laws, and compliance
- experienced in managing KPIs like labor cost, food cost, and guest satisfaction
- comfortable using reports and data to guide decisions
- familiar with POS systems, scheduling tools, applicant tracking systems and inventory management
- confident leading a team and developing others
- skilled at coaching, giving feedback, and driving accountability
- able to delegate effectively and focus on big-picture goals
- leads by example and builds trust
- be a change management champion and help others adapt to fast-paced environment
- clear communicator who acts with emotional intelligence
- ability to effectively manage time, prioritize tasks and delegate in a fast-paced environment
- effective in conflict resolution and building team morale
- organized, adaptable, and focused on proactive solutions
- stays calm under pressure and acts with a sense of urgency
Job Duties
- Hire, train, and develop a strong, effective team of managers
- set clear expectations and hold the team accountable
- coach and motivate managers and crew regularly to improve performance
- lead performance reviews and handle disciplinary actions as necessary
- build a positive, inclusive, and high-performing culture through constructive feedback and recognition
- keep daily operations running smoothly through observing and coaching
- monitor store KPIs for optimum performance (OEPE, KVS, FoB, labor, etc.)
- support managers in hitting service goals and proactive problem solving, reacting to the danger zones
- ensure all pre-shift checks, travel paths and DSPT expectations are followed
- execution of all policies, procedures, programs and systems
- enforce food safety, sanitation, and hygiene protocols
- ensure compliance with health department regulations and labor laws
- conduct regular audits and inspections to maintain operational standards
- maintain a clean and organized restaurant environment
- facilitate regular manager meetings to ensure alignment of goals, communicate upcoming changes and gather feedback on opportunities for improvement
- communicate effectively with team members, upper management, and vendors
- resolve conflicts and operational issues promptly and professionally
- ensure achievement of all restaurant objectives while following company guidelines
- oversee deposits and safe counts
- monitor hourly and daily sales, labor, and food cost metrics
- review department specific reports to spot trends and opportunities
- develop plans with department managers for improvement
- drive profitability through continuous improvement and guest satisfaction
- read and understand P&L and other financial reports to identify trends and opportunities for profitability
- maximize profit targets
- develop and implement plans to resolve unfavorable trends
- act as the primary point of contact during internal/external audits and vendor visits
- perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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