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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Performance bonus
Employee Discounts
Paid holidays
Job Description
Our client is a distinguished extended stay hotel brand known for providing comfortable and consistent long-term lodging experiences tailored to the needs of business travelers, relocating families, and extended visitors. Positioned strategically in various urban and suburban locations, these hotels combine the comforts of home with the convenience and amenities of professional hospitality services. Recognized for their commitment to quality, comfort, and customer satisfaction, the hotels are designed to offer spacious accommodations, fully equipped kitchens, and welcoming common areas that foster a sense of community and convenience for guests staying several days or weeks.
The role of General Ma... Show More
The role of General Ma... Show More
Job Requirements
- Bachelor’s degree in hospitality management business administration or a related field preferred
- Minimum 3-5 years of hotel management experience extended stay or limited service property preferred
- Proven track record of achieving revenue occupancy and guest satisfaction goals
- Experience with property management systems such as Opera OnQ PMS systems and revenue management tools
- Strong leadership decision-making and organizational skills
- Excellent financial and analytical abilities
- Exceptional communication and interpersonal skills
- Knowledge of local market dynamics and extended-stay guest needs
- Hands-on proactive management style
- Proficiency in Microsoft Office Suite and hotel software systems
Job Qualifications
- Bachelor’s degree in hospitality management business administration or a related field preferred
- Minimum 3-5 years of hotel management experience extended stay or limited service property preferred
- Proven track record of achieving revenue occupancy and guest satisfaction goals
- Experience with property management systems such as Opera OnQ PMS systems and revenue management tools
- Strong leadership decision-making and organizational skills
- Excellent financial and analytical abilities
- Exceptional communication and interpersonal skills
- Knowledge of local market dynamics and extended-stay guest needs
- Hands-on proactive management style
- Proficiency in Microsoft Office Suite and hotel software systems
Job Duties
- Oversee all aspects of hotel operations including front desk housekeeping maintenance and sales
- Ensure the property runs smoothly efficiently and in accordance with brand and company standards
- Monitor daily weekly and monthly performance metrics including occupancy ADR and RevPAR
- Maintain compliance with safety health and security regulations
- Ensure that all guest rooms and public areas are clean well-maintained and properly stocked for long-term stays
- Foster a welcoming home-like atmosphere for guests staying for extended periods
- Handle guest concerns and feedback promptly maintaining the highest standards of service and satisfaction
- Build and maintain relationships with long-term guests to encourage retention and positive reviews
- Implement guest service programs that enhance comfort and convenience for extended-stay travelers
- Develop and manage annual budgets forecasts and financial reports
- Monitor revenue streams and expenses to achieve profitability targets
- Review and approve invoices payroll and purchasing requests
- Ensure cost control measures are in place for labor supplies and utilities
- Collaborate with corporate or regional teams on pricing strategies and yield management
- Drive local sales efforts to attract extended-stay corporate and relocation business
- Maintain strong relationships with local businesses relocation companies and travel partners
- Develop and execute property-level marketing plans and promotions
- Monitor competitive set performance and market trends to identify new opportunities
- Recruit train and manage all property staff including front office housekeeping and maintenance teams
- Foster a culture of teamwork accountability and hospitality excellence
- Conduct regular performance reviews provide coaching and identify opportunities for staff development
- Ensure staffing levels are sufficient to meet operational and guest needs
- Lead by example with professionalism integrity and a service-first attitude
- Oversee property maintenance and capital improvement projects to ensure guest comfort and asset protection
- Ensure compliance with brand standards fire and life safety codes and local ordinances
- Conduct regular inspections of rooms and public areas to ensure brand quality and cleanliness
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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