Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $64,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Flexible spending account
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts
Job Description
The Hyatt Regency Lexington is a distinguished hotel nestled in the heart of Lexington, recognized for its exceptional hospitality and commitment to guest satisfaction. This esteemed establishment is operated under TPG Hotels, Resorts & Marinas, one of the nation's premier hotel management companies. TPG is known for its extensive portfolio, ranging from focused-service hotels and lifestyle resorts to upper upscale luxury hotels and nautically based hospitality assets. The company excels in managing hospitality assets nationwide, either as a third-party operator or as a partner aligned with investors, always aiming to optimize performance and deliver excellent guest experiences. The Hyatt Regency... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or a related field
- Several years of experience in hotel management or related roles
- Proven leadership skills with the ability to manage and motivate a diverse team
- Strong financial acumen and experience in budget management
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Knowledge of local, state, and federal regulations related to hotel operations
- Physical ability to perform duties that include extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds
Job Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Several years of experience in hotel management or related roles, with progressively increasing responsibilities
- Verifiable history of leading a hotel to success in terms of financial performance, guest satisfaction, and revenue performance
- Thorough understanding of budget creation and implementation
- Professional references from within the hospitality industry
- Organized, goal oriented, self-motivated, and energetic with a strong desire to achieve success
- Ability to drive gross operating profit, flow through, and net operating income per key
Job Duties
- Provide strong leadership to the hotel staff, fostering a positive and productive work environment
- Recruit, train, and manage department heads and staff, setting performance expectations and conducting regular performance reviews
- Develop and implement strategies to enhance employee engagement and promote teamwork
- Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel
- Respond promptly and effectively to guest feedback, resolving issues and ensuring guest satisfaction
- Monitor guest reviews and ratings, implementing improvements as needed
- Develop and manage the hotel’s annual budget, monitoring financial performance and implementing cost-saving measures
- Maximize revenue through effective pricing strategies, sales initiatives, and upselling opportunities
- Review profit and loss and other financial reports to make informed decisions and achieve profitability goals
- Collaborate with the sales and marketing teams to develop and implement strategies to increase occupancy and revenue
- Identify new business opportunities, partnerships, and promotional activities to attract and retain guests
- Partner with engineering team to maintain the physical condition of the hotel, ensuring proper upkeep and adherence to safety standards
- Oversee maintenance, repairs, and renovations are being completed as scheduled and necessary
- Ensure the hotel complies with all local, state, and federal regulations, including health and safety standards, as well as company and brand standards
- Stay up-to-date with industry trends, changes in regulations, and best practices
- Prepare regular reports for the hotel’s owners or corporate management, detailing financial performance, operational updates, and strategic plans
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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